Payroll FAQs | Webster University


Q: I need to change the bank account that my pay is direct deposited into. What is the process?

A: Go into My Webster at using your secure login and password. Click on the Pay and Taxes tab and then Direct Deposit or select the forms option and you will find the direct deposit form needed to change your direct deposit. Please submit the completed form with your signature to our office along with a voided check. You may send this form to us via e-mail (, fax (314-246-8237), or mail to the attention of the Payroll Department, Webster University, 470 East Lockwood, St. Louis, MO 63119.

Q: I have not received any pay statements in the mail.

A: Effective January 1, 2014 pay statements are viewable online through My Webster at Click on the Pay and Taxes tab and then Pay Statements. If you choose to receive a check, it will be mailed to your address on record. Prior to 2014 pay statements can be found online in the Administrative Portal in Connections. If your Connections account is inactive, please contact the Help Desk or call 866-435-7270 or 314-968-5995.

Q: When do I become eligible for vacation time?

A: After an employee has been with the University full-time for 60 days. Vacation accrue at the end of each pay period. January 1 becomes the employee's anniversary date in subsequent years, for purposes of vacation time accrual. Vacation days may be taken before they are earned but remember, if you leave the University before December 31 you must pay back any vacation time that you used but had not earned. Vacation rollover is limited to five weeks at any time. Once 5 weeks has been reached, the accrual will stop until time is taken.

Q: What is a Personal Day?

A: After a full-time employee has been with the University for 60 days, you are also entitled to one paid personal day per calendar year. Personal days cannot be carried over to the next year.

Q: What are the University's scheduled holidays?

A: The University's recognized holidays are:

  • Memorial Day Holiday
  • Independence Day
  • Labor Day
  • Thanksgiving Holiday (2 days)
  • Holiday Break
  • Martin Luther King Day
  • Veteran's Day (Extended Campuses)